Effective date: [DATE] · Veteran Benefits Alliance, a program of The Lacy Agency LLC ("we," "us")
This policy describes how information is collected and used on this website, which offers life insurance information and quotes provided by a licensed insurance agent.
Information you provide through our questionnaire: state of residence, military service details, age range, coverage preferences, general health rating, name, phone number, and email address. We also record the consent language you agreed to and the time you submitted it.
Your information is used for one purpose: to have a licensed agent contact you about the life insurance options you asked about, and to service that relationship. If you gave consent, we may contact you by phone, text message (SMS), or email. Reply STOP to any text to opt out; reply HELP for help. Message and data rates may apply. Consent is not a condition of purchase.
We do not sell your information. We do not share it with third-party marketers. Your details are used only to connect you with our team. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We use service providers to operate this site and our business — such as our customer relationship management system and telephone service — who process your information only on our behalf and only to provide those services. When required to quote or place coverage you request, your application information is submitted to the relevant insurance carrier.
This site uses the Meta (Facebook) Pixel and similar technologies to measure advertising performance. These tools may collect device identifiers and page interaction events (such as visiting this page or submitting the questionnaire) and share them with Meta Platforms, Inc. to measure and improve our advertising. You can limit ad tracking through your device and browser settings, and manage ad preferences in your Facebook settings.
We retain lead and client records as long as needed to serve you and to meet insurance record-keeping and consent-documentation requirements, then delete or anonymize them.
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it (subject to records we are legally required to keep). California residents may exercise rights under the CCPA/CPRA, including the rights to know, delete, and correct; we do not sell or share personal information as those terms are defined by that law. To make any request, contact us at [EMAIL] or [PHONE].
This website and our services are not affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs or any government agency.
We will post any changes to this policy on this page with a new effective date.
The Lacy Agency LLC · [MAILING ADDRESS] · [EMAIL] · [PHONE]